Alternatives to Freshworks include SupportNinja, TeamSupport, Zendesk, LivePerson, Support.com, SnapEngage. Freshdesk makes customer happiness refreshingly easy. Launched in 2010, Freshdesk has over 100,000 customers across the world, including 3M, Honda, Hugo Boss, SolarCity and University of Pennsylvania. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk?s cloud-based customer support software enables companies of all sizes to support customers through email, chat, phone, mobile apps, websites, forums and social media channels. The company is headquartered in San Bruno and has offices in Chennai, London, Berlin and Sydney. Freshdesk is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India, and has raised $149 million in funding.