As the world is moving towards empowered end-users, self-service, and inbound over outbound, I think it is time we consider re-evaluating the SaaS organization. When we built out the old SaaS organization, we kept adding departments. For example, when Customer Success...
Business
SaaS Growth Hacks
Tackling the Cloud Marketplaces: How John Jahnke Became the CEO of Tackle
John Jahnke is the CEO of Tackle, a platform designed to help software companies generate revenue through the cloud marketplaces—or, as Jahnke describes it, “a no-code middleware product that allows software companies to sell software on the cloud marketplaces without...
Helping SMB’s Centralize, Organize and Analyze Their Data with Ease: Peter Fishman of Mozart Data
Most, if not all, intelligent business decisions are backed up by reliable data. The ability of a business to collect, present and analyze its data is often directly related to its ability to capitalize on it. In today's business world, there are more opportunities to...
Empowering Small Business Owners with Legal Education and Protection: Andrea Sager (The Legalpreneur)
There may be a defining moment in your life that you remember, one event that altered your path from that day forward. For Andrea Sager, that moment came after she had landed what she thought was her dream job. Just out of law school, Sager found herself in a job at a...
Scaling Conversations to Empower Customer Interactions: Elias Torres of Drift
Elias Torres comes from a background in collaborative software, having been previously employed as a software engineer at IBM. It was here that Torres worked on open-source software that people could use to collaborate and communicate, including chatbots on an...
Providing Major Solutions on a Global Scale: Jonne Bovellán of The Extravagant Company
Determining the scope of your business is one of the most important steps in creating your organization. Whether you want to serve your local community, provide for a region, or service the world, you need to organize your business to fulfill these aspirations. As you...
Recent Posts
Unveiling the Art of SaaS Due Diligence
In the intricate landscape of mergers and acquisitions, due diligence stands as the linchpin of informed...
SaaS Customer Personas: A Guide to Effective Targeting
Software as a service solutions enable companies to quickly modify and adapt their strategies and have transformed the...
Revenue’s More Important Than Ever. See Where to Find Five Times More on Your Platform.
Venture capitalist Marc Andreessen famously said in 2011 “Software is Eating the World.” Today, Andreessen’s notorious...
Revolutionizing CRM Implementation with Event-Driven Architecture
In today’s rapidly evolving business landscape, the customer relationship management (CRM) field is undergoing a...
More Than Just Fancy Footwork
In the bustling world of SaaS, managers are more than just figureheads; they're the pulse, the rhythm, and sometimes...
How to Use Business Playbooks to Scale Easily: Trent Dyrsmid of Flowster
If you want to increase the efficiency of your workforce, you need to follow a set of systems and procedures—a...
The SaaS Ecosystem: Understanding the Synergies in Collaborative Partnerships
The integration capabilities of the SaaS business model offer the capability of increasing customer bases for many...
How to Make Business Intelligence Your Competitive Advantage
If you’re a SaaS provider, your end users are guaranteed to be great at three things: generating data, being curious...
How to Build a Demand Generation Budget for SaaS
The process of creating a demand generation budget that supports the company’s revenue goals is often a challenge for...
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